QUALITY & SAFETY MANAGER
(OPEN TO PUBLIC COMPETITION)
Family Carers Ireland (FCI) is _the _national charity supporting
family carers across the country who dedicate their lives to caring
for loved ones such as children or adults with physical or
intellectual disabilities, frail older people, those with palliative
care needs or those living with chronic illnesses or addiction. We
provide a range of supports and services for family carers nationally
from our local support centres.
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Family Carers Ireland is seeking a dynamic and ambitious candidate to
fill the role of QUALITY & SAFETY MANAGER
The Quality & Safety Manager at Family Carers Ireland will take the
lead in developing and managing the Organisation’s quality, safety,
and risk programmes in line with legislation, regulations and best
practice. The role is instrumental in supporting managers in
integrating quality and continuous improvement practices while
upholding the highest standards of service delivery throughout the
Organisation, across Carer Supports and Home Support Services in line
with organisational policies and procedures. This key position is part
of the Senior Management Team (SMT).
ROLE CRITERIA
THE QUALITY & SAFETY MANAGER WILL HAVE THE FOLLOWING QUALIFICATIONS,
TRAINING AND EXPERIENCE:
* Degree or Masters level qualification or other relevant
healthcare/quality management qualification;
* A minimum of five (5) years proven experience in healthcare
quality, safety and risk management, quality improvement, or a related
role.
* Strong understanding of quality and safety standards.
* Excellent communication and interpersonal skills.
* Ability to evaluate training needs and implement development
programmes.
* Knowledge of relevant legislation and regulations.
* Certification in risk management or quality improvement is a plus.
* Completion of Safeguarding of Vulnerable Adults Designated
Officer/ Designated Liaison Persons training is preferable.
* Experience in the Home Support Services sector is desirable.
THE QUALITY & SAFETY MANAGER WILL HAVE THE FOLLOWING SKILLS AND
ATTRIBUTES:
* Be fully IT proficient particularly in MS Office (Excel, Word and
PowerPoint) and other relevant IT systems. Experience using Eloomi
and/ or ViClarity is desirable.
* Strong written and oral communications skills are essential.
* Be able to demonstrate a high level of attention to detail.
* Have a proactive and strong work ethic with excellent
communication, interpersonal, problem solving, conflict management,
customer service and decision-making skills.
* Can work in a dynamic, challenging and sometimes physically remote
environment.
* Be able to demonstrate strong cross-functional teamwork skills.
* Be capable of working independently, managing own workload and
reporting on progress in an effective manner.
* Full clean driving licence with ability to travel to Family Carers
Ireland’s locations nationally as required.
TERMS & CONDITIONS
Permanent, full-time contract ( * hours per week
across Monday to Friday). We are seeking a candidate based in the
Midlands or Dublin regions. The Quality & Safety team work a hybrid
model with flexibility to work from home. The successful candidate
will have an opportunity to work from our Tullamore or Kingswood
offices depending on their home location. If the successful candidate
is Dublin based, they will be required to travel to the Tullamore
office to meet with their line manager and colleagues an agreed number
of times each month.
Prospective candidates may contact us on the email address below for a
copy of the job description or details regarding the terms and
conditions of the role if they wish.
APPLICATION PROCESS
Applicants are invited to submit their up-to date CV and cover letter
demonstrating how they meet the above criteria to **Apply on the
website** no later than FRIDAY, 6TH SEPTEMBER **APPLY ON THE
WEBSITE**.
_FAMILY CARERS IRELAND IS AN EQUAL OPPORTUNITIES EMPLOYER_
We need : English (Good)
Type: Permanent
Payment:
Category: Health
